Summary: Facebook users shouldn’t be too casual about what they report as spam or worse because evidently those claims are taken very seriously and go through a stream of channels to be addressed.
In an effort to do a little damage control about potential damages found on Facebook, the world’s largest social network has published a guide revealing how it deals with user-submitted reports.
For starters, Facebook asserts that it has 24-hour coverage each day for reports made to Facebook with hundreds of employees scattered in offices worldwide “to ensure that a team of Facebookers are handling reports at all times.”
Depending on what is reported as spam or worse, Facebook’s User Operations unit is divided into four specific teams that review certain report types: safety, hate/harassment, access issues, and abusive content.
From there, a few things could happen. If the content is deemed unworthy and violates Facebook policies, the content would be removed and the user who posted it would be warned.
News 11 months ago