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A friend or company email is being incorrectly categorized as spam. How do I fix it? The first step is to see why a message was or wasn't moved to the spam folder.  There is a button in Spam Bully called message details.  Message details will explai... Last Modified: 2004-02-26 Number of views: 772 A Newsletter is being miscategorized as spam. How do I fix it? The first step is to see why a message was or wasn't moved to the spam folder.  There is a button in Spam Bully called message details.  Message details will explai... Last Modified: 2004-02-26 Number of views: 666 Bounce isn't working for me, how do I fix it? Don't confuse Bounce not working with not being removed from a spammers list.  Many spammers use fake email addresses or don't check their emails.  Even if spammer... Last Modified: 2004-01-20 Number of views: 2815 I am checking an Exchange, IMAP, or Hotmail Account and having problems. How do I fix it? Exchange, IMAP, and Hotmail accounts work slightly differently than regular POP mail accounts.  This is because email messages reside on the server and not on the desktop... Last Modified: 2004-02-26 Number of views: 2912 I am getting error messages. My email program is shutting down or acting erratically. What is wrong? 1. See what version of Spam Bully you have.  See "Spam Bully menu > About" See if your version # is the latest version by visiting this link http://www.spambully.... Last Modified: 2004-02-25 Number of views: 2068 I am having a problem with Spam Bully. How do I fix it? First, make sure your specific question has not been specifically addressed in the Troubleshooting section of help. http://www.spambully.com/sb2help/index.php?page=index_v1&a... Last Modified: 2004-02-16 Number of views: 1979 I can see the Spam Bully toolbar in Outlook Express, but my messages are not being filtered. How do I fix it? 1. First make sure the outlook express message rule is working.  In outlook express go to message rules and make sure the "Spam Bully filter" rule is not red.  If ... Last Modified: 2004-02-15 Number of views: 3412 I can't access a mail folder or Spam Bully is no longer moving mail with the spam button. What is wrong? Outlook You have a corrupt mail folder most likely.  In Outlook go to help > detect and repair and run this and see if it helps.  There is a special advanced w... Last Modified: 2004-01-14 Number of views: 1370 I Can't Install Spam Bully, I am receiving error messages. How do I fix it? This could be caused by one of two problems.  You may need the library to run MSI files from microsoft. Windows 95 or 98: http://www.microsoft.com/downloads/details.as... Last Modified: 2004-03-08 Number of views: 2155 I have several message rules in Outlook Express and Spam Bully is not properly filtering messages that are filtered by other message rules. How do I fix it? First check and make sure the Spam Bully rule appears before your other message rules.  If not, move it up so it is above your other rules.  Then you also should m... Last Modified: 2004-02-15 Number of views: 1596 I lost my reg code. What do I do? You can retrieve your reg code from http://www.spambully.com/retrieveregistration.php .  When entering your reg code, it is recommended that you cut and paste your regi... Last Modified: 2003-11-10 Number of views: 1365 I recently upgraded to Office Service Pack 3 (SP3) in Outlook XP/2002 and a Popup keeps occurring on each mail check. How do I fix it? You can update to the latest version of Spam Bully here which fixes the problem.  http://www.spambully.com/download.php If using version 1 of Spam Bully, download the la... Last Modified: 2004-03-16 Number of views: 1376 I removed the Spam Bully menu from the toolbar. How do I get it back? In Outlook go to Tools > Options and Click on the Spam Bully tab and check the Spam Bully option.   In Outlook Express go to Tools > Spam Bully Options and che... Last Modified: 2003-12-11 Number of views: 1426 I untrained my filter and now it doesn't work as good. How do I get the old filter back? Go to the "Train Filter" menu and select "Restore the default Bayesian filter".... Last Modified: 2003-11-10 Number of views: 1316 I'm using Outlook and while Spam Bully is correctly identifying spam messages, it isn't moving them into the spam folder. This can occur when you move messages with message rules out of the inbox in Outlook and spam bully does not get a chance to review those messages. To solve this problem, yo... Last Modified: 2004-08-14 Number of views: 627 Mail I send to myself is tagged as spam. What is wrong? Spammers have recently been sending out a new type of spam message where the "from" and "to" addresses are the same.  This allows for mail to easily bypass the filter... Last Modified: 2004-03-15 Number of views: 833 My reg code is not working. What is the problem? In order for your registration code to be accepted successfully you must connect successfully with our registration database for Spam Bully. (NOTE: Version 1 reg codes and ve... Last Modified: 2004-02-25 Number of views: 1870 Spam Bully is not properly filtering my email, I am getting too many false positives or negatives, how do I retrain my filter? The first step is to see why a message was or wasn't moved to the spam folder.  There is a button in Spam Bully called message details.  Message details will explai... Last Modified: 2004-02-26 Number of views: 1416 Spam Bully toolbar or buttons have disappeared in Outlook. How do I fix it? These are the possible solutions to this problem. Listed in order of most common solution to rarest solution. 1. Did you hide all of the buttons in Configure > User inter... Last Modified: 2004-03-17 Number of views: 3581