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Do you offer phone support? At this time, we offer support through our forum, email contact form and live support chat button only. We respond to all support inquiries in 24 hours or less.... Last Modified: 2005-01-25 Number of views: 898 Does SpamBully work with IMAP, POP, Hotmail, and Exchange accounts? Yes. For more information on setting up SpamBully to work automatically with these account types, see the information on configuring IMAP, Hotmail, or Exchange in the "Setup ... Last Modified: 2005-01-25 Number of views: 3067 How can I make SpamBully not move messages when I click the Spam or Not Spam buttons? 1. Click CTRL-Spam button or CTRL-Not Spam button. 2. Select "Don't move message." 3. Click the "Set as Default" Button 4. Click the "Ok" button.... Last Modified: 2005-01-25 Number of views: 1097 How do I backup what SpamBully has learned or copy the settings to another computer? The easiest way to backup your data files that SpamBully creates is to go to the SpamBully 3 menu > Options > General. Select the "Backup Settings... Last Modified: 2005-01-25 Number of views: 1333 How do I block tracking features contained in some email messages to maintain my privacy? The best way to block tracking features is to change a few of the settings in your email client. In Outlook: Method 1:  Go to Tools > Options > Preferences tab &g... Last Modified: 2005-01-25 Number of views: 956 How do I delete spam from the Spam folder? Method 1: (Manual) 1. Go to the Spam folder. 2. Right Click it and Select the "Empty Folder" option . Method 2: (Automatic) Select the SpamBully 3 menu > O... Last Modified: 2005-01-25 Number of views: 1715 How do I tell if Bounce is working? The easiest way to tell if Bounce is working is to send yourself an email and then bounce it.  You should shortly receive a bounced email which will show you exactly what... Last Modified: 2005-01-25 Number of views: 2302 How do I uninstall SpamBully? 1. Close Outlook or Outlook Express. 2. Go to START > CONTROL PANEL > ADD/REMOVE PROGRAMS from there you can locate SpamBully and click REMOVE (Note:  If you trie... Last Modified: 2005-01-25 Number of views: 1704 How do I update Outlook Express with the latest version? http://www.microsoft.com/downloads/details.aspx?FamilyID=1e1550cb-5e5d-48f5-b02b-20b602228de6&displaylang=en Visit the above link and follow the directions from Microsoft... Last Modified: 2005-01-25 Number of views: 1344 How do I update Outlook with the latest service packs? http://office.microsoft.com/ProductUpdates/default.aspx Visit the link and follow the instructions from microsoft.... Last Modified: 2003-10-21 Number of views: 640 I have an email address that never receives spam. Can I set it to always bypass SpamBully filtering? Yes, you can.  Simply add the email address that never receives spam to your Allow list.  Add it as a word that appears in your headers and not as an email address. ... Last Modified: 2005-01-25 Number of views: 560 I have version 1 or 2 of SpamBully, What enhancements do I get if I upgrade to version 3? Please see http://www.spambully.com/features.php .  Each new item has a new or improved icon to denote any changes.  Take a look at the screenshots on this page... Last Modified: 2005-01-25 Number of views: 1163 What happened to the Friends/Spammers list from version 2? The Friends/Spammers list has been merged with the Allow/Block list.  The functionality is the same only the name has changed.  You have all the features of the old ... Last Modified: 2005-01-25 Number of views: 595 What happened to the language and country blocking from version 2? Language and country blocking is still in version 3.  However, we have made some changes so that now it is automatically handled by the Bayesian filter within SpamBully.&... Last Modified: 2005-01-25 Number of views: 471 What is a Bayesian filter? What does SpamBully's Bayesian filter analyze? A Bayesian filter is a type of spam filter that looks at the probabilities of words and html tags that appear in an email message.  If the message is a spam message, it w... Last Modified: 2005-01-25 Number of views: 1605 Where does the spam go? The spam messages are placed in a Spam folder located in the root of your local folders.  Local Folders/Spam in Outlook Express and Personal Folders/Spam in Outlook. ... Last Modified: 2005-01-25 Number of views: 1066 Will SpamBully work with Thunderbird, Eudora, Incredimail, AOL Mail, Pegasus mail, Netscape mail, or XYZ mail client? No, SpamBully currently only works with Outlook and Outlook Express. At this time, we have no plans to develop for other mail clients.... Last Modified: 2005-01-25 Number of views: 776